Terms of service

Terms of Service

Welcome to ScriveNook. By accessing and using our website, located at www.scrivenook.com , and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully. These terms constitute a legally binding agreement between you ("Customer," "User," or "you") and ScriveNook ("we," "us," or "our").

User Agreement

This agreement governs your use of the ScriveNook website and services. By placing an order, you confirm that you are at least 18 years of age or have parental/guardian consent, and that all information you provide is accurate and complete. You agree to use the site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including for reasons such as product unavailability, errors in product or pricing information, or suspected fraud.

Limitation of Liability

To the fullest extent permitted by applicable law, ScriveNook shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or use, arising out of or in any way connected with your use of the site or products.

Our total liability for any claim arising from your use of the site or products shall not exceed the amount you paid for the product(s) giving rise to the claim. This limitation applies regardless of the legal theory (contract, tort, or otherwise) and even if we have been advised of the possibility of such damages.

ScriveNook makes no warranties, express or implied, regarding the operation of the website or the information, content, or products included, except as explicitly stated herein.

Intellectual Property Protection

All content on this site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of ScriveNook or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

The "ScriveNook" name and logo, and all related product and service names, design marks, and slogans are trademarks of ScriveNook. You are not permitted to use any of these marks without our prior written consent. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from the ScriveNook website.

Refund & Return Policy

We strive for your complete satisfaction. If you are not satisfied with your purchase, you may return most new, unopened, and unused items within 30 days of delivery for a full refund of the product price. Items must be in their original packaging and condition.

To initiate a return, please contact our customer support team at [email protected] with your order number and reason for return. We will provide you with a Return Merchandise Authorization (RMA) number and instructions. Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product.

Refunds will be processed to the original method of payment within 10 business days after we receive and inspect the returned item. Sale items, personalized/customized products, and digital downloads may be subject to different return conditions, which will be clearly stated at the time of purchase.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.